Baxi Fault Codes

Baxi Fault Codes: What They Mean And What To Do

Reviewed by our Gas Safe registered engineers  ·  Last updated 21 July 2026

Baxi is one of the UK’s longest-established boiler brands, and its current range shares underlying technology with sister brands Main and Potterton under the same manufacturing group — which is why you’ll notice some overlap in fault code numbering between them. Codes typically appear as a letter E followed by three digits.

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Baxi fault code
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Quick answer: E119 is almost always low pressure and fixable by repressurising via the filling loop. E133 relates to ignition or gas supply and E28 to the fan — both are safety lockouts that need a proper diagnosis rather than repeated resets.

Common Codes

Common Baxi fault codes

Below are the codes we’re called out for most often. If yours isn’t listed, note the exact digits and call us.

CodeMeaningFirst step
E119Low water pressureRepressurise via the filling loop
E133No ignition or gas supply issueOne reset can be tried; don’t repeat if it recurs
E28Fan faultNeeds an engineer — not something to reset repeatedly
CodeMeaningFirst step
E20Central heating (flow) sensor faultNeeds an engineer — sensor or wiring
E28Flue sensor faultNeeds an engineer — sensor or wiring
E40Return sensor faultNeeds an engineer — sensor or wiring
E50Hot water sensor faultNeeds an engineer — sensor or wiring
E53Flue blockage detectedDon’t keep resetting; needs an engineer
E78Water pressure sensor faultCheck the gauge; if normal, needs an engineer
E109Poor circulation before ignitionOften pump or air related — call an engineer
E110Overheat lockoutDon’t keep resetting; book an engineer
E117System pressure too highBleed a little off; if it stays high, needs an engineer
E119Low water pressureRepressurise via the filling loop to around 1–1.5 bar
E125Poor primary circulation (pump)Check pressure; if normal, needs an engineer
E128Flame loss during operationOne reset can be tried; if it recurs, needs an engineer
E133Ignition failure or gas supply faultCheck the gas is on and the condensate isn’t frozen; if it recurs, call an engineer
E160Fan faultNeeds an engineer — fan or wiring
E168Circuit board / general faultNeeds an engineer
Engineer Advice

What we see most often with Baxi boilers

  • The Duo-tec and 800/600-series ranges are built to be straightforward to service, which generally keeps repair costs reasonable compared to some premium brands.
  • E133 is sometimes triggered by a genuinely external issue — like a gas supply interruption during works nearby — rather than a fault with the boiler itself. Worth checking whether neighbours have had similar problems.
  • Baxi’s warranty terms (commonly up to 10 years on newer models) require annual servicing by a Gas Safe registered engineer to stay valid, so don’t let it lapse.
What Repairs Typically Cost

Typical Baxi repair costs

Diagnostic calloutIdentifying the fault code£80–£120
E119 pressure fixOften resolved during the calloutFrom £80
Ignition / gas valveTypical for an E133 fault£150–£280
Fan replacementTypical for an E28 fault£150–£280

Figures are general guidance for North London; the exact cost depends on your specific Baxi model and the part needed. We quote before any work begins.

FAQs

Baxi fault codes — your questions answered

All three brands are part of the same manufacturing group and share underlying platform technology on many models, which is why their fault code numbering overlaps more than you’d see between unrelated brands.

Yes — it can also follow normal use after bleeding radiators, or occur if the system simply hasn’t been topped up in a while. It only points to a leak if it keeps recurring shortly after repressurising.

Yes, it can relate to gas pressure or flow specifically at the boiler rather than a whole-property supply issue, so other gas appliances working fine doesn’t rule this code out.

Any Gas Safe registered engineer can legally work on a Baxi boiler, though one with specific manufacturer familiarity, as we have, will typically diagnose faster.

Most Baxi models remain well-supported for 15+ years, though very old discontinued ranges can occasionally have longer parts lead times, similar to other manufacturers.

A power cycle clears the fault memory temporarily, but if the underlying cause hasn’t been fixed, the code will typically return once the boiler tries to fire again under the same conditions.

Not immediately dangerous, since the boiler’s safety system has locked it out precisely to prevent unsafe operation — but it does mean no heating or hot water until it’s resolved, so it’s worth booking promptly.

Not necessarily cheaper outright, but shared platform technology across the group can mean better parts availability and, in some cases, more competitively priced components than brands with entirely separate supply chains. The bigger factor in repair cost is usually the specific fault and boiler age rather than which of the three related brands you own.

There’s no strong technical reason to switch brands purely for the sake of it if your current Baxi has served you well, since newer models continue to use well-proven platform technology with improved efficiency. The decision is better driven by your property’s actual needs and your installer’s recommendation after a proper survey than by brand loyalty.

Got a Baxi fault code we haven’t listed?

Call us with the exact code and we’ll tell you honestly what it means — and what it will cost to put right. Same-day appointments subject to availability.

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