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Glow-worm Fault Codes

Glow-worm Fault Codes: What They Mean And What To Do

Reviewed by our Gas Safe registered engineers  ·  Last updated 21 July 2026

Glow-worm has been a familiar name in UK homes for decades and is now part of the Vaillant Group, meaning newer models share some underlying technology with Vaillant despite keeping their own branding and code numbering. Fault codes appear as a letter F followed by a digit or two.

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Quick answer: F22 is almost always low water pressure and fixable by repressurising via the filling loop. F1 and F4 relate to ignition and the fan — these are safety lockouts, so don’t reset them repeatedly without a proper look.

Common Codes

Common Glow-worm fault codes

Below are the codes we see most often on Glow-worm boilers. If your display shows something else, note it precisely and call us.

CodeMeaningFirst step
F22Low water pressureRepressurise via the filling loop
F1Ignition faultOne reset can be tried; don’t repeat if it recurs
F4Fan faultNeeds an engineer — not something to reset repeatedly
CodeMeaningFirst step
F1Flow temperature sensor faultNeeds an engineer — sensor or wiring
F9System pressure sensor faultCheck the gauge; if normal, needs an engineer
F10Flow sensor short circuitNeeds an engineer — sensor or wiring
F11Return sensor faultNeeds an engineer — sensor or wiring
F13Main board / display connection faultNeeds an engineer
F20Overheat safety shutdownDon’t keep resetting; book an engineer
F22Low water pressure / dry fireRepressurise via the filling loop to around 1.5 bar
F23Flow/return temperature difference too greatCheck pressure; if normal, needs diagnosis
F24Temperature rising too fastOften circulation or pump related — call an engineer
F27Flame detected when there shouldn’t beSafety fault — call an engineer
F28Failed ignition on start-upOne reset can be tried; if it recurs, needs an engineer
F29Loss of flame during operationDon’t repeatedly reset — book an engineer
F32Fan / air pressure faultNeeds an engineer — fan or wiring
F61Gas valve control faultGas Safe engineer required
F73Water pressure sensor signal too lowCheck the gauge reading against the boiler
F75No pressure change when the pump startsCheck pressure first; if normal, needs diagnosis (pump/sensor)
F85Flow and return sensors on the same pipeInstallation fault — needs an engineer
Engineer Advice

What we see most often with Glow-worm boilers

  • The Energy and Betacom ranges are common in older North London properties, and PCB faults become more frequent once units pass the 12–15 year mark.
  • Since Glow-worm became part of the Vaillant Group, spare parts availability has generally improved for newer models, though very old Glow-worm boilers can occasionally be trickier to source parts for.
  • F1 is sometimes linked to gas valve issues rather than pure ignition faults, which is why a proper diagnosis matters rather than assuming it’s always the ignition electrode.
What Repairs Typically Cost

Typical Glow-worm repair costs

Diagnostic calloutIdentifying the fault code£80–£120
F22 pressure fixOften resolved during the calloutFrom £80
Ignition electrode / gas valveTypical for an F1 fault£150–£280
Fan replacementTypical for an F4 fault£150–£260

Figures are general guidance for North London; on older Glow-worm units, parts availability can affect the final cost. We quote before any work begins.

FAQs

Glow-worm fault codes — your questions answered

They’re owned by the same parent company and newer models share some technology, but Glow-worm remains its own brand with its own model ranges, fault code numbering and pricing tier, generally positioned below Vaillant.

Some older Glow-worm models predate digital fault code displays and instead use flashing LED sequences, so it’s worth checking your manual for how your specific model indicates a fault.

This depends on the age and specific fault — a single component failure on a well-maintained 8–10 year old unit is usually worth repairing, while a boiler over 15 years old with a major fault often makes more financial sense to replace.

Yes, low water pressure is consistent across the range, though the exact repressurising process (filling loop location and type) can vary slightly between older and newer models.

It’s possible if you’ve paired a compatible Vaillant-brand smart thermostat with a Glow-worm boiler, since a miscommunication between the two could surface as an apparent boiler fault — worth checking the control separately.

Reliability is generally solid for a mid-market brand, particularly on newer models benefiting from Vaillant Group engineering, though very old legacy Glow-worm units can show their age with more frequent PCB issues.

For genuinely discontinued parts, we’ll look at compatible alternatives that fit safely, or in some cases source good-quality reconditioned components — and we’ll always explain the options and any implications before proceeding. If no safe repair route exists for a particular obsolete model, that’s usually the point where replacement becomes the more sensible conversation.

It can work well, since some newer Glow-worm models share compatible connections with Vaillant’s smart control range — but compatibility isn’t guaranteed across the entire lineup, so confirm your specific model works with a given smart thermostat before buying rather than assuming shared ownership means universal compatibility.

Got a Glow-worm fault code we haven’t listed?

Call us with the exact code and we’ll tell you honestly what it means — and what it will cost to put right. Same-day appointments subject to availability.

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